Use the Annex for scene organization - use Policy 900.00 for the health-sector response
- This 2019 Orange County Fire Services Operational Area Annex organizes field command, triage, treatment, and transport. Current OCEMS Policy 900.00 governs health-sector coordination, base-hospital operations, destination assignment, fallback capacity, and MCI documentation.
- MCI level counts in the Annex are estimates. Incident complexity and system impact can justify a higher level even when the patient count is lower.
- Maintain one Medical Communications Coordinator for the incident. Additional remote transport positions may coordinate through that single Med Com rather than independently distributing patients.
- Follow current dispatch assignments, agency procedures, system notices, and safety or decontamination requirements when they differ from this 2019 Annex summary.
Four-function field model
- The Annex organizes an MCI around four basic functions: Command, Triage, Treatment, and Transport. The structure is modular; fill only the positions needed for the incident, then expand as patient count, geography, hazards, or system impact increase.
- The operational priority is early organization and prompt movement to appropriate receiving centers. When transportation is available, definitive care generally takes priority over prolonged scene treatment, except when hazards such as required decontamination prevent safe movement.
Operational functions and patient flow
- CommandDeclare the MCI, estimate scale, request resources, and build the organization.
- TriageUse START or JumpSTART, mark priority, count patients, and move them to the correct area.
- TreatmentRe-triage, tag, stabilize immediate threats, and prepare patients for transport.
- TransportCoordinate destinations, stage ambulances, track every patient, and maintain egress.
Declare the MCI level
- Estimate early rather than waiting for an exact count. Initial ranges such as 3-5, 10-15, 30-50, or 100-plus are adequate until triage produces a better count.
- The Annex level is driven by both patient count and complexity. A lower-count active-shooter event may be designated Level 3 when trauma capacity, scene resources, and multi-agency coordination will be overwhelmed.
| Annex level | Approximate patients | Operational picture |
|---|---|---|
| Level 1 | 3-9 | Routine first response is overwhelmed; system resources may still be adequate; expected duration is generally less than one hour. |
| Level 2 | 10-29 | Operational-area or neighboring-county resources and regional medical mutual aid are needed; ambulance delay is likely; duration generally exceeds one hour. |
| Level 3 | 30 or more - or equivalent complexity | Local and neighboring resources are overwhelmed; outside-county air or ground transport and broader disaster coordination may be required; receiving hospitals may be overwhelmed. |
First-arriving command actions
- Establish command and identify the incident as an MCI.
- Assign triage as soon as possible. Use START for patients who appear adult and JumpSTART for patients who appear to be children.
- Estimate the patient count, declare the MCI level, and report the incident type, location, estimated count, and resource needs to dispatch.
- Order adequate ALS, EMT, ambulance, and special resources early. When resources permit, the Annex plans for one paramedic, one EMT, and one ambulance for each Immediate and Delayed patient, with at least one EMT for each small group of Minor patients.
- Establish the essential positions appropriate to the event: Incident Commander, Triage Unit Leader, Medical Communications Coordinator, Patient Transportation Unit Leader, and Ground Ambulance Coordinator.
- Identify safe triage, treatment, ambulance staging, loading, ingress, and egress locations. Address hazards, security, rescue, fire suppression, and decontamination before committing personnel or moving contaminated patients.
Scalable ICS organization
- On a small incident, the Incident Commander may directly manage the medical functions. A reinforced response may add Safety, Treatment, Patient Transportation, air-ambulance coordination, and a Helispot Manager.
- A larger incident can add a Medical Group, then a Medical Branch with multiple Medical Groups. Even with multiple medical locations, patient transportation is coordinated through one function to reduce duplicate assignments and hospital overload.
How the medical organization expands
Command
Incident CommanderOverall objectives, priorities, safety, resources, and organization.
Branch - when expanded
Medical Branch DirectorImplements the incident action plan within the branch and supervises medical groups and transportation.
Group
Medical Group SupervisorControls the medical group and supervises triage, treatment, transportation, and supply functions.
Units
Triage UnitPrimary triage, patient count, movement, and morgue coordination.
Treatment UnitImmediate, Delayed, and Minor areas plus patient loading.
Patient TransportationMed Com, ambulance staging, destination records, and off-incident movement.
Role quick reference
- Each leader builds only enough organization to control the assigned function, reports resource needs early, and provides periodic status reports through the chain of command.
| Position | Reports to | Primary field responsibility |
|---|---|---|
| Incident Commander | Agency / unified command structure | Overall incident management, objectives, immediate priorities, command post, and organization. |
| Medical Branch Director | Operations Section Chief | Implements the incident action plan within the Medical Branch; supervises Medical Groups and the patient-transportation function. |
| Medical Group Supervisor | Medical Branch Director - or IC when not expanded | Establishes and controls the Medical Group; selects unit and treatment-area locations; requests personnel, security, traffic control, decontamination, and responder rehabilitation. |
| Triage Unit Leader | Medical Group Supervisor | Manages triage personnel and litter bearers, patient counts and categories, movement from triage, area security, and temporary-morgue coordination when necessary. |
| Treatment Unit Leader | Medical Group Supervisor | Establishes and supervises Immediate, Delayed, and Minor areas; re-triage, treatment, supplies, and movement to loading. |
| Patient Transportation Unit Leader | Medical Group Supervisor or Medical Branch | Coordinates patient transportation, ambulance staging, destinations, and patient identification and destination records. |
| Medical Communications Coordinator | Patient Transportation Unit Leader | Maintains the single incident link with the assigned base or coordinating facility and relays destination information. |
| Ground Ambulance Coordinator | Patient Transportation Unit Leader | Runs ambulance staging, traffic routes, ambulance dispatch, provider contact, and available transport resources. |
| Patient Loading Coordinator | Treatment Unit Leader | Verifies transport priority and readiness, coordinates with transportation and Med Com, records tracking information, and manages loading. |
| Treatment Area Managers | Treatment Unit Leader | Treat and re-triage patients assigned to the Immediate, Delayed, or Minor treatment area. |
START adult triage
- Use the Annex's 30-2-CAN DO sequence: respirations, circulation, and ability to follow commands. Direct ambulatory patients to a predetermined Minor area for secondary evaluation unless trauma precautions make walking inappropriate.
- Primary triage is deliberately rapid. Apply the ribbon, perform only immediate lifesaving actions within the triage method, report the count and categories, and move to the next patient.
| Decision | Finding | Category / action |
|---|---|---|
| Can the patient walk? | Yes | Minor - green ribbon; direct to the designated Minor area for secondary evaluation. |
| Respirations present? | No | Open the airway. If spontaneous breathing begins: Immediate - red. If breathing remains absent: Deceased / Expectant - black or white. |
| Respiratory rate | More than 30/min | Immediate - red. |
| Circulation | Radial pulse absent or capillary refill more than 2 seconds | Immediate - red. |
| Mental status | Does not follow simple commands | Immediate - red. |
| All above checks acceptable | Breathing 30/min or less, perfusion present, follows commands | Delayed - yellow. |
JumpSTART pediatric triage
- If a patient appears to be a child, use JumpSTART; if the patient appears to be a young adult, use START. Infants carried to the Minor area and other non-ambulatory children still require a complete primary evaluation rather than automatic green categorization.
- JumpSTART uses the same four categories but changes the respiratory and mental-status criteria for children.
| Decision | Finding | Category / action |
|---|---|---|
| Can the child walk? | Yes | Minor - green; direct to the Minor area for secondary evaluation. |
| Spontaneous breathing? | No after airway repositioning; no pulse | Deceased / Expectant - black or white. |
| Spontaneous breathing? | No after airway repositioning; pulse present | Give 5 rescue breaths. If breathing resumes: Immediate - red. If it does not: Deceased / Expectant. |
| Respiratory rate | Less than 15/min, more than 45/min, or irregular | Immediate - red. |
| Perfusion | No palpable pulse | Immediate - red. |
| AVPU | Alert, responds to voice, or responds appropriately to pain | Delayed - yellow. |
| AVPU | Inappropriate response to pain or unresponsive | Immediate - red. |
Ribbons, tags, and patient movement
- Use colored ribbons for primary triage: black or white for Deceased / Expectant, red for Immediate, yellow for Delayed, and green for Minor. Place the ribbon on a visible limb; ribbons may also identify vehicles or patient locations.
- Assign a triage tag when a treatment team is committed or before the patient leaves the scene. The tag supports secondary triage, treatment documentation, patient identity, and movement tracking.
- When using the source triage tag, remove tabs below the desired category and leave both category tabs in place. If the patient moves to a treatment area, one tab may be given to the Treatment Area Manager for tracking.
- Use litter teams when triage, treatment, staging, and loading are separated. The Annex describes a litter team as three or four people.
- Reassess category during secondary triage and throughout treatment. Attachment B directs reassessment of Deceased / Expectant patients after critical interventions for Immediate and Delayed patients are complete, unless injuries are clearly incompatible with life.
Treatment areas and priorities
- Establish clearly defined Immediate, Delayed, and Minor treatment areas when scene size requires them. Isolate the morgue and Minor area from Immediate and Delayed areas.
- Perform secondary triage, place a tracking tag on each patient, and continue reassessment. Move patients between areas if their condition or priority changes.
- Stabilize immediate life threats and prepare for transport. Avoid delaying available transport for nonessential scene care; paramedics should use standing orders when possible to expedite care and movement.
- Assign treatment resources based on availability. The Annex seeks one paramedic and one EMT for each Immediate and Delayed patient; depleted resources may require EMT evaluation, BLS transport, or multiple-patient transport.
- Use a Patient Loading Coordinator when treatment areas are large or dispersed. The coordinator confirms priority and readiness, communicates with transportation and Med Com, records tracking data, and manages movement to loading.
Transport and Med Com workflow
- Establish one Medical Communications Coordinator early, in a fixed position near and forward of ambulance loading. Use the current OCC-assigned channel and identify the position as the incident-name Med Com.
- Med Com reports the incident description, estimated patient count, MCI level, and available patient information to the assigned base or coordinating facility. Current OCEMS Policy 900.00 controls the destination-assignment process.
- The Patient Transportation Unit Leader maintains the master record of patient identity, condition, transport unit, and destination, and coordinates Med Com, ambulance staging, and patient loading.
- The Ground Ambulance Coordinator establishes ambulance staging and travel routes, maintains contact with providers, and sends ground ambulances only as requested through the transportation function.
- Maintain a clear one-way path for ambulance ingress, loading, and egress. Coordinate air transport with the Air Ambulance Coordinator and Helispot Manager when those positions are activated.
- After departure, transporting units continue monitoring the assigned tactical frequency or Med-9 because Med Com, OCC, or the base hospital may need to change the destination.
Radio report by Annex level
- Limit the report to information that is pertinent and actually available. Do not hold scene movement while trying to complete unavailable fields.
| Level | Annex report elements |
|---|---|
| Level 1 | Triage-tag number; major injuries; ambulance identifier; destination or specialty request; trauma-center need; age; gender; vital signs; category. |
| Level 2 | Triage-tag number; category; destination or specialty request; ambulance identifier; additional information when available. |
| Level 3 | Little or no individual information may be possible. The base monitors ReddiNet and supports distribution; give the Level 2 report when time and resources permit. |
Dispatch and hospital coordination
- OCC notifies the base hospital normally assigned to the incident area with the incident type, location, and estimated patient count; monitors communications; and assists as needed. During a Level 3 or complex Level 2 event, OCC may coordinate destinations directly with Med Com and poll receiving centers through ReddiNet.
- The base-hospital MICN assesses current trauma and receiving-center capacity, uses the MCI worksheet, prioritizes trauma capacity, assigns destinations without unnecessary delay, and determines whether the base can manage the incident complexity.
- Dispatch notifications expand with level: Level 1 uses affected-department overhead notifications; Level 2 adds regional dispatch, Operational Area overhead, and regional ambulance notifications; Level 3 adds medical task-force activation, Operational Area MCI resources, and possible department FOC or EOC activation.
- Large or dispersed events may use additional medical tactical frequencies for remote transportation positions, but all destination needs remain coordinated through the single Med Com.
Documentation and incident closeout
- Complete ALS ePCRs en route or at the receiving center while agency personnel remain available; use a downtime form if ePCR is unavailable. Complete BLS reports before departure when possible without delaying transport.
- When a modified report is necessary, preserve the CAD information, triage-tag number, and destination. On highly complex incidents, use triage tags with ambulance run sheets when agency personnel cannot complete normal reports.
- At the end of a Level 2 or Level 3 event, the Incident Commander should have affected hospitals polled to confirm that adequate resources remain. Fire resources may be needed at receiving centers to assist with treatment and stabilization.
- Anticipate self-transported patients arriving at nearby hospitals. Dispatch centers should notify the Incident Commander if hospitals request field resources for triage or treatment.
- Close the scene-to-hospital loop under current OCEMS Policy 900.00: Med Com reports scene clear to the assigned base hospital, patient tracking is reconciled, and hospitals finish casualty-received reporting.